Free

Boulangerie Lefèvre

ext-003 · +336121002 · Strasbourg

active

Plan

Centrex Pro 30 + Fibre 2G

MRR

€990.00

Open balance

€0.00

Relationship

Primary contact: Élodie Lefèvre
Preferred channel: Email available
Consent: Confirmed

Commercial

Renewal: just now
Open balance: €0.00
Segment: business
Tenure Months: 8

Learned at the edge

Upsell Openness: open to a bundle upgrade
Preferred Channel: prefers SMS for reminders

Service

Open issue: Firewall rule blocking VPN traffic
Coverage: +336121002

Account narrative

Interaction history

3 engagements

Collections → retention pivot approved — credit applied

voiceoutbound09 Aug 2026 · 22:07:08

Duration

05:23

What happened

Collections → retention pivot approved — credit applied

outcome: credited

Learned on this call

upsell_openness: open to a bundle upgrade

View run replay

Replay →

Churn prevention (proactive) approved — discount applied

Interaction not found

Replay →

Churn prevention (proactive) timed out — no operator decision

Interaction not found

Replay →

Collections → retention pivot approved — credit applied

voiceoutbound09 Aug 2026 · 22:07:08

Duration

05:23

What happened

Collections → retention pivot approved — credit applied

outcome: credited

Learned on this call

upsell_openness: open to a bundle upgrade

View run replay

Replay →

Churn prevention (proactive) approved — discount applied

Interaction not found

Replay →

Churn prevention (proactive) timed out — no operator decision

Interaction not found

Replay →