Free

Résidence Meublée Lyon

ext-012 · +336121011 · Paris

active

Plan

Centrex Pro 30 + Fibre 2G

MRR

€990.00

Open balance

€0.00

Relationship

Primary contact: Léa Chevalier
Preferred channel: Email available
Consent: Not confirmed

Commercial

Renewal: just now
Open balance: €0.00
Segment: business
Tenure Months: 18

Learned at the edge

Contract Pain Point: confused by the contract auto-renewal terms
Competitor Quote: Telemach offered €842 for equivalent
Payment Day Preference: prefers billing on the 21st of the month
Satisfaction Signal: complained about call drops at home
Price Sensitivity: low

Service

Open issue: No open service issue
Coverage: +336121011

Account narrative

Interaction history

1 engagement

"Router not working" (inbound care) approved — credit applied

voiceoutbound09 Aug 2026 · 02:44:20

Duration

03:11

What happened

"Router not working" (inbound care) approved — credit applied

outcome: credited

Learned on this call

contract_pain_point: confused by the contract auto-renewal terms

competitor_quote: Telemach offered €842 for equivalent

payment_day_preference: prefers billing on the 21st of the month

satisfaction_signal: complained about call drops at home

price_sensitivity: low

View run replay

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"Router not working" (inbound care) approved — credit applied

voiceoutbound09 Aug 2026 · 02:44:20

Duration

03:11

What happened

"Router not working" (inbound care) approved — credit applied

outcome: credited

Learned on this call

contract_pain_point: confused by the contract auto-renewal terms

competitor_quote: Telemach offered €842 for equivalent

payment_day_preference: prefers billing on the 21st of the month

satisfaction_signal: complained about call drops at home

price_sensitivity: low

View run replay

Replay →