Hrvatski Telekom

Plavi Val Hoteli

ext-006 · +3859111005 · Pula

active

Plan

Business Internet 300

MRR

€169.00

Open balance

€0.00

Relationship

Commercial

Learned at the edge

Service

Account narrative

Interaction history

1 engagement

Collections → retention pivot approved — credit applied

voiceoutbound23 Jul 2026 · 10:59:00

Duration

03:11

What happened

Collections → retention pivot approved — credit applied

outcome: credited

Learned on this call

payment_day_preference: prefers billing on the 17th of the month

device_interest: asked about tablet bundle pricing

household: {"size":2,"streaming_heavy":false}

preferred_channel: prefers SMS for reminders