Golden Gate Bakery

ext-004 · +1555011003 · Austin

active

Plan

IoT Fleet 200 SIMs

MRR

USD 2700.00

Open balance

USD 0.00

Relationship

Primary contact: Morgan Davis
Preferred channel: Email available
Consent: Not confirmed

Commercial

Renewal: just now
Open balance: USD 0.00
Segment: business
Tenure Months: 50

Learned at the edge

Satisfaction Signal: frustrated by long hold times
Preferred Channel: prefers email over phone calls
Device Interest: interested in the latest flagship phone

Service

Open issue: No open service issue
Coverage: +1555011003

Account narrative

Interaction history

2 engagements

Churn prevention (proactive) approved — downgrade applied

Interaction not found

Replay →

Renewal + cross-sell approved — discount applied

voiceoutbound31 Jul 2026 · 19:09:42

Duration

06:41

What happened

Renewal + cross-sell approved — discount applied

outcome: saved

Learned on this call

satisfaction_signal: frustrated by long hold times

preferred_channel: prefers email over phone calls

device_interest: interested in the latest flagship phone

View run replay

Replay →

Churn prevention (proactive) approved — downgrade applied

Interaction not found

Replay →

Renewal + cross-sell approved — discount applied

voiceoutbound31 Jul 2026 · 19:09:42

Duration

06:41

What happened

Renewal + cross-sell approved — discount applied

outcome: saved

Learned on this call

satisfaction_signal: frustrated by long hold times

preferred_channel: prefers email over phone calls

device_interest: interested in the latest flagship phone

View run replay

Replay →